Publica Coffee values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website publicacoffee.com.

1. Information We Collect

When you visit our site, we may collect:

• Personal Information: such as your name, billing/shipping address, payment details, email, and phone number when you make a purchase or sign up.
  
• Device Information: including your IP address, browser type, operating system, and browsing behavior on our site.
  
• Order Information: details of products purchased, payment method, and delivery information.
  
• Communication Information: messages or inquiries you send to us.
  

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
  
• Communicate with you about your order, account, or customer support requests.
  
• Send promotional emails or offers (only if you’ve opted in).
  
• Improve our website, services, and customer experience.
  
• Prevent fraudulent transactions and maintain security.
  

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: such as payment processors, shipping carriers, and IT support, who help us operate our store.
  
• Legal Requirements: if required to comply with laws, regulations, or lawful requests.
  
• Analytics & Marketing Tools: such as Google Analytics, Meta Pixel, or email marketing platforms, to help us understand customer behavior and improve marketing.
  

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings.
  
• Improve website performance and functionality.
  
• Provide personalized product recommendations and marketing.
  

You can disable cookies through your browser settings, but this may affect site functionality.

5. Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. For example, we retain order information for tax and accounting purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
  
• Opt out of marketing emails by clicking “unsubscribe” in any email we send.
  
• Request a copy of the data we hold about you.
  

To exercise these rights, contact us at: hello@publicacoffee.com.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no online system is 100% secure.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our store is not directed at individuals under the age of 13 (or the minimum legal age in your region), and we do not knowingly collect data from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with the “last updated” date.

11. Contact Us

If you have questions about this privacy policy or how your data is handled, please contact us at:

Publica Coffee

hello@publicacoffee.com

8 Water Street, Watkinsville, GA 30677